People - Case Study
- New operating model to be implemented
- Restructure of the Klarna Commercial EU
- Requirement to reorganise changing key terms and conditions
Our Approach
- Oversight of consultation and communication process
- Negotiation of new terms and conditions
- Launch of new operating model
- Led on resolution of ER issues
Our Approach
- Demand segmentation & inventory analysis across complete product range and markets
- Assessment of “end to end” supply chain including global markets
What We Delivered
- A reorganised UK commercial team
- ER cases resolved without litigation
- A new operating model established
- A highly satisfied client (Chief Commercial Officer)